FAQ
I get lots of messages from single men even though I'm only looking for ladies.
You can change who can message you from the message filters page where you can choose to block mails from single guys, people with no photos on their profile, those without verifications and other options.
User xyz keeps annoying us / messaging us / sending us stuff we don't want.
You can block specific individuals from contacting you using your user block list, or by clicking the "Block User" link at the left hand side of any profile page. If someone is being a problem you can also report using "Report Profile" link on their profile page.
I get an error / get told to resize my photo when I try to upload a photo.
Use the new improved flash based photo upload tool which you can find linked from your photos page. This automatically resizes before upload so it can handle large images, you can upload multiple images and it's much faster than the old upload page.
Alternatively, if you don't have flash or want to use the old upload method: Modern digital cameras take very large pictures and they will cause errors if you try to upload them to the site. If you resize the photo to 1024*768 or smaller in a graphics programme and save as a JPG or make sure they are under 1mb in size then they'll upload fine. Most graphics software will easily resize images, or we recommend the free VSO image resizer which lets you right click and resize if you're using Windows. Alternatively, lots of digital cameras let you choose a lower resolution when shooting pictures which would also work.
I know that you have a single male blocker but I don't want to block all of them I would like to hear from the ones I have made friends with.
We've thought this through :) If someone is on your friends list, they will be able to contact you, regardless of this type of block. If you private message someone (or have ever private messaged them previously) they will be able to message you also.
I'm getting a "Service Unavailable" message when I view my inbox / goto "my account" page
Delete temp internet files and reboot your PC will usually resolve this problem.
I'm browsing on my mobile phone and can't upload photos, can I email them to you?
Yes. Use our upload by email service (you need to be a site supporter).
How do I send my photo verification if I'm sending photos by email?
The subject of your email should be "verification", send it in the normal photo by email way and we'll add it as your photo verification pic.
I want to report another site member
The way to report other site users is via their profile page using the "Report Profile" link at the left hand side. Please don't use the usual contact form to tell us issues about other members.
What do the icons on the profiles mean?
Wants to meet today
In the chatroom
Verified genuine by other members
Photo verified
Has joined within the last three days
Do you pass any numbers on when we text to upgrade? Do you send marketing texts?
NO. We send one upgrade text with your PIN only. Fab doesn't actually receive your number as part of the text upgrade process (if you have upgrade problems and you need us to look into it, we have a secure interface to a system where we can lookup attempted upgrades from a specific number you supply us with, only). Our text partner who handles the billings does not sell or supply your number to 3rd parties either. Your number is never used for marketing texts. This is legally enforcable under the data protection act, and we and our text provider could get fines of hundreds of thousands of pounds if we broke this promise.
Text spammers often target blocks of numbers with a scattergun approach. If you receive spam text, you should ALWAYS report it to PhonePayPlus, the premium text regulator. They can force text spammers to close down their operations and apply large fines. They can also help you understand how your number came to be spammed. They have a form on their homepage where you can enter a premium text number and check the people operating it (including customer service numbers).
How do I get verified by other members?
You need to find someone who is already verified and ask them to verify you after you've met or cammed with them.
Verifications we try to leave for another user aren't being saved
If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, or you're on the same internet connection, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.
I'd like to remove a verification I've given to another member
If you block a user, verifications you have left will no longer show on their profile and similarly verifications they have left you will not show on yours. If you remove the block then the verifications will show again. Removing a verification will not remove a user's "verified tick", it only stops the verification text showing on their profile.
If you're a site supporter you can request a username change on the name change page.
If I change my username do I lose verifications / friends / other stuff?
No. Everything (including friends, verifications) stays the same and the only thing that changes is your username
You can manage your blocks on individual users on your block list page (you can also get to this page via your "my account" page).
Why don't you right-click protect our photos to stop others stealing / saving them?
We believe in being straighforward with the members of Fab. Right click protect doesn't work and gives a false sense of security by pretending to "protect" images. Other sites may pretend they've protected your images but actually they're being dishonest by claiming that.
Right click "protect" can be gotten around in under 2 seconds by any of the following methods:
Simplest: Goto File menu, Save As, and save to desktop = The photos will be in a folder on your desktop that your browser has created.
OR... Disable JavaScript by going to Tools menu, choose Internet Options, Click the Security tab, click Custom Level, scroll to the "Scripting" section of the list and click Disable. Right click can now be used to save images.
OR... Press print screen and the image + page will be copied to clipboard where it can be pasted into a graphics program for resize or save.
We give you three privacy options on your photos and we now hide images from anyone who isn't a member of Fab. If you are worried about someone stealing your photos you may want to set them to be viewable only by your friends, or private in which case you can send by private mail.
We also now watermark all photos upon upload.
How many photos can I have on my account?
Currently the limit is 12. If you want more photos than the 12, we give extra upload allowances to site supporters (these extra photos remain on your account even if you let your supporter status expire).
I want to leave the site, how do I delete my profile?
Go to the remove account page.
The "legal disclaimer" is pointless nonsense and all does is take up extra space on our servers. Please remove it if you have it on your profile. If you're worried about privacy please set your account to be hidden from non-registered users on your privacy page (this also hides it from search engines but may take a week or two to drop out of search) and remove the notice (and encourage others to do likewise).
Common sense advice would be NOT to put any information on your profile (here, or on any such site) that could identify you or that you don't want to become public! So for your own benefit, don't post phone numbers, real names or email / instant message addresses on your profile that people might see or "Google".
Some people may put non-identifying pics on their public profile but keep face pics private or for friends, for example.
My account has been removed/deleted, can you get it back?
No. If you (or someone you've shared your password with e.g. your partner) has removed your account via the remove account page (which is the only way your account will have been removed), then like it says on the "delete account" page, your account has been permanently removed and can't be re-instated. Sorry.
Don't worry, this is normal and we do this to protect everyone on the site. After a few days of using the site normally you'll probably not see this message again. We hope that having a site free of spam means this small inconvenience is worth it :)
There are too many rude people on here who don't reply to my messages!
It's not rude not to reply.
Some ladies get hundreds of messages a day so it simply isn't possible for them to reply to everyone.
If you don't get a response, you can safely assume they aren't interested. If you're getting a lot of "no-replies" then
you should consider your profile and the messages you send. Are they giving the right message? Are you standing out from
the thousands of other guys on here?
How do we add captions to our photos?
Unfortunately, you can't any more. This feature was lost when we moved servers in December 2008. We hope to bring it back at some point.
You don't respond to any of our mails.
We do this for fun and get hundreds of mails a day so we can't respond personally to questions about the site or your account. If we responded to everything that people sent us, we'd spend all our time (and more!) doing that and not improving/running/fixing the site. Or, we'd have to employ customer service goons to read and respond to questions from a minority of users at everyone's expense and we'd not be able to do as much as we can for so little cost to you. We do read all mail you send and encourage feedback. If you have reported a problem with the site we will fix it.
I think someone else is logging into / has "hacked" my account!
If you think someone has gained access to your account you should immediately change your password on here via your change password page and on your associated email account if you're using web based email. You should run anti-virus and anti-spyware software to ensure that you don't have a keylogger or spyware installed on your computer.
We take the security of our site and database very seriously. The database server is on a seperate physical server behind a firewall to which only site owners have access, via a specified IP address. All passwords are encrypted and neither site owner nor admin have accesss to them.
The following are some common ways that accounts on Fab are compromised. Please be careful to avoid them!
1: Members share their password with friends, partners, lovers (this is the most common cause of "compromised" accounts).
2: Members login on other people's computers who run a keylogger (we see this via the login history of both parties, matched via verifications!).
3: In a couple, the partner changes/removes the profile and denies it (we see this because we record IP address and verify password of all account deletions).
4: The users use the same password on all sites they're on (including dodgy ones run by people who don't encrypt passwords), and site admins on other sites login using their info. On Fab, passwords are hidden from all users and admins.
5: The users email account is shared/compromised and the "hacker" gets their password from our initial signup email.
We'd like to add a link to Fab. Do you have any links/banners?
Yes. Visit our links and banners page.
What are the rules on photos we can upload?
You can read the full photo rules here.
Fab is a super busy site. Hundreds of thousands of private mails are sent every day and we have tens of millions of such messages on our system. Because we do this mostly for free, we can't keep all the messages for ever because our costs would go up and up and the site would get slower and slower. Older messages that have already been read in "dormant" accounts that haven't been logged into for a while are removed from the system. Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest.
If some mails are important to you and you want to make sure they're not deleted, become a site supporter and save any important mails to your "saved message folder" (look for "save it" on the bottom of messages you receive) and we'll keep those mails on the system (unless we screw things up and they get deleted too; but we'll try not to!).
I'm having problems emailing my photos in, they don't get added?
Here are some things to check, to get photos-by-email working:
1. Double-check carefully that you are sending to the correct email address. 90% of problems are because people mistype their personal photo-by-email address. If that fails, try requesting a new email address and try a second time.
2. Check that the photos aren't too big. Only photos under 1mb will be processed and any larger will be ignored. Most smartphone email systems let you choose the size of the photo you're sending. If in doubt, select small.
3. Check your emails from your smartphone are actually being sent. Send a photo from your smartphone to an email address and check it arrives OK.
4. Keep things simple. Don't attach more than one photo at a time. We also recommend you use a reliable email service like Googlemail.
5. Still having problems? If you're still having problems you may need to upload via the website from a PC. You can find both standard and flash upload links on the manage photos page.
Yes. We run a site for gay and bisexual guys called Fab Guys you can find it at fabguys.com. We also run Fab Swingers, which you can find at fabswingers.com